Terms of Service

These terms govern your use of 8Leads (the Service). By creating an account or using the Service, you agree to them. If you are agreeing on behalf of a company, you confirm you have the authority to do so.

1. Eligibility and accounts

You must be at least 18 and able to enter a contract. You are responsible for your account, your workspace, everyone you invite, and for keeping your credentials secure.

2. Your content and lead data

You keep ownership of the accounts you connect, the lists you upload, and the messages you send. You grant 8Leads the permission needed to host and process that data so we can provide the Service. You are responsible for having a lawful basis to contact the people on your lists.

3. Acceptable use

You agree not to use the Service to:

• Break the law, or send content that is harassing, deceptive, or harmful.
• Send to people who have asked you to stop, or who you have no lawful basis to contact.
• Spam, run scams, or misrepresent who you are.
• Interfere with the Service, probe it for vulnerabilities without permission, or work around its limits.

You are responsible for the volume and content of what you send. You set the pace, and you are responsible for keeping it reasonable.

4. Instagram and third parties

8Leads is an independent product and is not affiliated with, endorsed by, or sponsored by Instagram or Meta. Automated outreach can conflict with Instagram terms and carries a real risk of account restriction or loss. The Service includes safeguards such as warm-up, conservative caps, health scoring, and human-like pacing, but responsible and compliant use is your responsibility, and you accept the risk to your accounts.

5. Plans, billing, and trials

• Paid plans are billed in advance on a monthly or annual cycle. Fees are non-refundable except where the law requires otherwise.
• Plan limits, such as connected accounts and prospect counts, apply to your subscription.
• Free plans and trials are provided as is and may change or end.
• You can cancel at any time. Access continues until the end of the paid period.

6. Intellectual property

8Leads and its software, design, and brand are owned by us. These terms do not transfer any of our intellectual property to you. If you send us feedback, you allow us to use it without obligation.

7. Disclaimers

The Service is provided as is and as available, without warranties of any kind to the fullest extent the law allows. We do not guarantee specific results, reply rates, or that any account will remain in good standing.

8. Limitation of liability

To the fullest extent permitted by law, 8Leads is not liable for indirect, incidental, or consequential damages, or for lost profits, data, or the suspension or loss of any account. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim.

9. Indemnification

You will defend and indemnify 8Leads against claims arising from your use of the Service, your content, or your breach of these terms.

10. Termination

You can close your account at any time. We may suspend or end access if you breach these terms or use the Service in a way that creates risk for us or others. On termination, your right to use the Service ends and we handle your data as described in the Privacy Policy.

11. Governing law and changes

These terms are governed by the laws of the jurisdiction where 8Leads is established. We may update them as the Service evolves. When we make a material change, we will update the date above and, where appropriate, notify you. Continued use means you accept the updated terms.

12. Contact

Questions about these terms go to legal@8leads.io.