The unified inbox

Every reply from every account arrives in one place. Instead of logging into ten profiles, your whole team works replies from a single inbox.

Working replies

• Read and answer conversations without leaving 8Leads.
• Assign a thread to a teammate so it is clear who owns the reply.
• Label threads to keep positive, neutral, and not-interested replies organized.
• Use saved replies for the answers you send often.

Stop-on-reply in practice

When a prospect responds, their sequence stops on its own. The thread moves to the top of the inbox marked as a new reply, and the conversation is now yours to carry forward by hand.

Filters

Filter by account, campaign, label, or assignment to focus on what matters right now. A shared inbox with clear ownership means replies get answered and nothing slips through.